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Customer Retention Call Center

Acquiring new customers is great, but at the same time, you want to hold on to the ones you already have. As the top customer retention call center in Estonia, BEST DEVELOPMENT works closely with our partners to create customer retention strategies tailored to their needs.
We realize that customer retention has many advantages for an organization; the most obvious being that it will increase the revenue of your business. This revenue can be used to increase your customer base as well, plus you know what they say about word-of-mouth advertising.

Inbound Call Center Solutions

BEST DEVELOPMENT offers premier inbound call center solutions that can grow your business, increase customer satisfaction, and improve your company’s professional reputation.
Inbound call center solutions are essential for any company that deals directly with its customers or the public. Your business’ reputation rests on how you communicate with your customers. Customer support, help desks, and e-mail/digital chats all have a big effect on your company’s bottom line, reputation, and success.
As a call center located in Estonia, we can provide more cost-effective solutions than an inbound call center in the U.S. and Europe and more qualified professionals than overseas solutions.
Call us today to get the right inbound solutions that your business needs.

Outbound Call Center Solutions

Outbound call center solutions are one of the most effective ways to grow a business and improve your company’s reputation.

When it comes to making change with your business, passive solutions will not suffice. You need to take action, and that includes with your call center solutions. Outbound call center solutions don’t just help your company’s growth—they actively create it.

BEST DEVELOPMENT is a  outbound call center in Estonia that can provide effective, targeted solutions that can raise your company’s reputation, increase your sales, and market your brand to a wider range of customers.

We offer many outbound BPO solutions, including win-back campaigns, welcome calls, inside sales, cross-selling/upselling, and loyalty programs, all of which can create sales, increase customer satisfaction, and raise your company’s bottom line.

As a professional provider of outbound call center solutions in Estonia, BEST DEVELOPMENT has trained, dedicated sales agents who can handle the needs of any business, company, or industry.

Dedicated Agent Solutions

For companies with a big customer base or a high volume of calls, dedicated call center agent solutions provide the most effective, efficient, and targeted customer service possible. If you truly want to grow your business, increase profits, and make your business stand out from your competitors, then dedicated call center agents are the premier solution.

Our agents are able to provide solutions that are highly specialized, using a higher degree of product knowledge and understanding of your industry/business to provide more efficient solutions. Dedicated agents can undergo any required amount of training to learn the niches of your business, products, services, customer base, and industry.

For small- and medium-sized businesses that have very niche markets, provide complex products or solutions, or have a very high volume of calls (e.g. questions, complaints, queries for support), dedicated call centers can provide a higher level of service.

We will work hard to ensure your business’ success.

BEST DEVELOPMENT is a comprehensive, dedicated call center representative that can provide the highest standard of customer service. We can provide the solutions that your company needs, tailoring our customer service towards boosting profit, improving customer loyalty and retention, and increasing consumer awareness.

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